Privacy policy

Last updated: June 12, 2026

MildWell ("we", "us", "our") operates this store and website. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase, and the choices you have. It is written for customers in the United States.

Information we collect

When you browse or buy, we collect: contact and order details you provide (name, email, shipping address, phone, and payment information processed securely by our payment provider); and device and usage information collected automatically (IP address, browser type, pages viewed, and similar data) through cookies and similar technologies.

How we use your information

We use your information to process and ship orders, provide customer support, send order and service updates, prevent fraud, comply with legal obligations, and — where permitted — to market our products and measure and improve our advertising.

How we share your information

We share information with service providers who help us run our business, including: Shopify (our e-commerce platform), payment processors, shipping and fulfillment partners, and analytics and advertising partners such as Meta (Facebook and Instagram) and Google, who help us deliver and measure ads. We do not sell your personal information for money. We may disclose information if required by law.

Cookies and advertising

We and our partners use cookies and pixels (including the Meta pixel) to remember your preferences, understand site usage, and show you relevant ads on and off our site. You can control cookies through your browser settings and through the "Your Privacy Choices" link in our website footer.

Your rights and choices (U.S.)

Depending on your state of residence, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of the "sale" or "sharing" of your information for targeted advertising. To exercise any of these rights, email us at support@mildwell.com or use the "Your Privacy Choices" link in the footer. We will not discriminate against you for exercising your rights.

Data retention and security

We retain personal information for as long as needed to fulfill the purposes described here and to meet legal requirements. We use commercially reasonable safeguards to protect your information, though no method of transmission over the Internet is 100% secure.

Children

Our site is not directed to children under 16, and we do not knowingly collect personal information from them.

Changes

We may update this Privacy Policy from time to time. The current version is always posted on this page.

Contact us

If you have questions about this Privacy Policy or how we handle your information, email us at support@mildwell.com.